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How and Why I Started Journaling
I have been asked several times recently how and why I started journaling, so it seems fitting to answer it via post. I only started journaling because I was forced to. I was working with a mentor, Dr. Lew Sterrett. At our first meeting he laid out several expectations. Those expectations were: I must be […]
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How Do You Feel? This is How I Feel.
One of the biggest dangers in communication is unrecognized emotion. As someone who has had to learn how to read body language and be more intuitive, I have come to find value in a more direct approach. When dealing with a difficult subject I like to ask “How are you feeling?” or “What are you […]
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The Luxury of Clear Priorities
Anytime I drive somewhere I’ve never been there is some angst about not knowing exactly where I am going. There is definitely a hint of hesitation at each turn. Am I going the right way? Since nothing looks familiar there is little to reassure me other than the technology guiding me, which is not always […]
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Communicate So That Someone Cares
I see it way too often in business and life in general that we communicate by saying what we want to say. What if we shifted this to communicate based on what we believe others care about? For instance, I know that sales is really about relationship building and storytelling. So when I communicate with […]
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How Certain is Your Plan?
I wanted to share a story about project planning that happened earlier today. One of our managers has been working with her team on a plan to improve how we track and respond to production performance. It is a pretty ambitious plan. It impacts every production department and covers 2 or 3 key processes in […]
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Awareness is Worthless
…without action. We love to share statistics, talk about issue, point the finger at someone else, tattle, etc. We often feel like we have made a real difference just by making people aware of things. However, if that awareness does not drive action, what did you really accomplish? Many times these statistics, conversations and revelations […]
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The 5 Personal Disciplines
One of the ways I try to stay grounded and balanced in my life is through my faith and my thought life. That leads me to the application of 5 personal disciplines: Reading Journaling Memorization Meditation Prayer I try to apply all these disciplines in a balanced way so that I remain whole. I have […]
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If It Bothers You, Communicate About It
Communication is always an issue. Sometimes it is the issue. In almost every evaluation of performance, projects, meetings, whatever, people feel like the communication could have been better. One of the best observations from this week I can offer you is this: If something is bothering you, go communicate. Let me give you a little […]
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My Bad Habits
I have been in this position long enough to realize that the organization will reflect my bad habits. This has happened to me on multiple occasions now. For a time, the number one complaint on my team was that their job felt like a grind for which there was too little feeling of reward or […]
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Accountability & Empowerment
I had an outstanding conversation with Barbara, my Operations Manager, late Wednesday afternoon. I reflected to her that I have been a little frustrated with some details we missed. Things in the business that either did not go well or have stalled our progress. I said that my immediate reaction was to blame myself for […]
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