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How and Why I Started Journaling
I have been asked several times recently how and why I started journaling, so it seems fitting to answer it via post. I only started journaling because I was forced to. I was working with a mentor, Dr. Lew Sterrett. At our first meeting he laid out several expectations. Those expectations were: I must be […]
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How Do You Feel? This is How I Feel.
One of the biggest dangers in communication is unrecognized emotion. As someone who has had to learn how to read body language and be more intuitive, I have come to find value in a more direct approach. When dealing with a difficult subject I like to ask “How are you feeling?” or “What are you […]
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The Luxury of Clear Priorities
Anytime I drive somewhere I’ve never been there is some angst about not knowing exactly where I am going. There is definitely a hint of hesitation at each turn. Am I going the right way? Since nothing looks familiar there is little to reassure me other than the technology guiding me, which is not always […]
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Communicate So That Someone Cares
I see it way too often in business and life in general that we communicate by saying what we want to say. What if we shifted this to communicate based on what we believe others care about? For instance, I know that sales is really about relationship building and storytelling. So when I communicate with […]
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How Certain is Your Plan?
I wanted to share a story about project planning that happened earlier today. One of our managers has been working with her team on a plan to improve how we track and respond to production performance. It is a pretty ambitious plan. It impacts every production department and covers 2 or 3 key processes in […]
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Celebrating a Few Small Wins
Last week was a good week! There were several key projects that hit major milestones: One project shipped the first production parts Another project received a yes to proceed after 8 months of discussion A customer conversation moved our partnership forward Equipment that will revolutionize several of our processes is on the way to be […]
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If It Bothers You, Communicate About It
Communication is always an issue. Sometimes it is the issue. In almost every evaluation of performance, projects, meetings, whatever, people feel like the communication could have been better. One of the best observations from this week I can offer you is this: If something is bothering you, go communicate. Let me give you a little […]
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Accountability & Empowerment
I had an outstanding conversation with Barbara, my Operations Manager, late Wednesday afternoon. I reflected to her that I have been a little frustrated with some details we missed. Things in the business that either did not go well or have stalled our progress. I said that my immediate reaction was to blame myself for […]
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Miss Me Yet?
Probably not. I’ve only been out on vacation for 4 business days. If you are missing me and need me to answer a critical question you have just three options: Make a decision & tell me about it when I get back. Write down the question, schedule a time to ask me, and bring me […]
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To My Team While I’m Away
Since I’m away on vacation this week, here’s what I expect from you. Have fun! I realize that I bring an element of seriousness to the office, so take a week to lighten up. The boss is away, time to play! Execute! Just keep on keeping on! Make it happen! I trust you will. I […]
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