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Only Say We
One of our core values states: “We are a team working to solve our customers’ problems.” The focus for this month is on the first portion of that statement “We…
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Q2 Progress Update: Build a Well-Oiled Machine
I just spent a month working from our San Diego office, which was critical to the process of building a well-oiled operations machine for two key reasons: enhancing the use…
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Witnessing Labor Conquer All Things
I am so incredibly grateful to have a dedicated group of employees. They have stuck by me and remained determined through many changes and challenges. During my time in leadership,…
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Someone Help the Customer Already
Our business has many people with varying roles and in its operation requires the completion of many tasks. It sometimes baffles me how the working of the machine can blind…
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Humbled When People Choose to Work with Me
I count it as a great personal honor when talented people choose to work at HSI. There are many great companies in the world. There are many great companies in…
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Empowering is Not Enough
My job is to empower those around me to do the best work. However, giving my team the tools, knowledge, permission, and resources to do great work is not enough. …
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Two for One Deal
One of the most exciting developments from last week was when we introduced one of our customers to another so they could work together. We sell sensors to both customers. …
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Progress Update: Build a Well-Oiled Machine
My goal here is to develop the organization and work on the business so that it requires me to work less in the business. I still find myself being pulled…
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I Don’t Do the Best Work, I Empower It
My number one goal in any leadership position is not to do the best work, but to empower others to do the best work. If I am doing the best…
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Recruit & Retain Top Talent
I had the privilege recently of participating in a panel for Mass Mutual as they presented the FutureSmart program in OKC. During the panel, I was asked: “According to MassMutual’s…
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