I just spent a month working from our San Diego office, which was critical to the process of building a well-oiled operations machine for two key reasons: enhancing the use of our new ERP system in San Diego and giving our Chickasha location an opportunity to run without my daily presence. Much progress was made […]

I am so incredibly grateful to have a dedicated group of employees.  They have stuck by me and remained determined through many changes and challenges.  During my time in leadership, we have implemented lean techniques like cellular manufacturing, improved the performance review system and with it the way their performance is evaluated, implemented cross training […]

Our business has many people with varying roles and in its operation requires the completion of many tasks.  It sometimes baffles me how the working of the machine can blind us from common sense and simple actions. With the implementation of our new ERP, there have been tons of these little questions about who does […]

I count it as a great personal honor when talented people choose to work at HSI.  There are many great companies in the world.  There are many great companies in Oklahoma.  The same goes for our San Diego and Madison locations.  There are organizations doing great, innovative, meaningful work in these locations.  So, anytime someone […]

My job is to empower those around me to do the best work.  However, giving my team the tools, knowledge, permission, and resources to do great work is not enough.  In addition to empowerment, I must encourage and expect their best work. When great work happens, I want to be right there to recognize it!  […]

One of the most exciting developments from last week was when we introduced one of our customers to another so they could work together.  We sell sensors to both customers.  Both work in the oil and gas industry.  Both happen to work on level detection, but one more continuous level monitoring and the other discrete […]

My goal here is to develop the organization and work on the business so that it requires me to work less in the business.  I still find myself being pulled into daily firefighting type activities.  Every business encounters challenges every day, and this will never stop.  However, I believe we can do a better job […]

I had the privilege recently of participating in a panel for Mass Mutual as they presented the FutureSmart program in OKC.  During the panel, I was asked: “According to MassMutual’s research study, keeping key employees loyal is the most common planning concern facing business owners. What are the recommended steps employers need to take to […]